FN
Faith N

1 reviews | Active since Dec 2021

31 Jan 2022, 08:47

Money not reflecting

I am constantly having same problem every month, I have deposited money from international bank to capitec Bank but its not reflecting and I have already declared the first payments and this is the 4th payment on the account but am still struggling. I have tried to contact capitec forex department but couldn't reach them many times.

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Replies (3)
Capitec Bank
Capitec Bank's reply31 Jan 2022, 08:50
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank
Capitec Bank's reply03 Mar 2022, 09:23
Official
Hi Faith 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank
FN
Faith N's update03 Mar 2022, 11:16
Reviewer Update
No matter is resolved.. I deposited money in the 28 February 2022 but no reflecting.