1 reviews | Active since May 2017

05 May 2017, 12:57

money not reflecting

<p>Hello peter i am very upset with the bank this the most horrible bank i have ever banked with.</p> <p>Lets put it this way i want to close my account e never recomment it to anyone its now over a week that my account is frozen i have phoned several times for assistance and everytime they promise me that my money would reflect the same day this has been going on for a whole week i am not even able to pay my debt or even buy food to put in my house i need assistance today please someone help me!!!!!</p> <p>I have vissit rustenburg branch and it was the same assistance that i had over the phone usless!!!</p> <p>How can Capitec hire people like this i am very dissapointed.</p> <p> I am going to take further steps into this i want my **** money!!!!!!!!</p> <p>It cannot go on like this.</p>

0
Replies (2)
Capitec Bank
Capitec Bank's reply05 May 2017, 15:25
Official

I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

's update06 May 2017, 06:34
Reviewer Update

3 working days????

It is weekend how am i going to put food in my house ???

Nou see this is just the tipe of service i am talking about really ****!!!!

Not even head quaters has people that is willing to assist you right away.

Very very bad service!!