dT
dikeledi T
1 reviews | Active since Jan 2013
30 Sept 2015, 11:28
money not paid back
Since I logged complaint on the 2 October 2014 regarding the money I transferred into my brother's account and which then the account has been closed saying there was a ********** money sent to his account which I don't know about, since to date I am still waiting for capitec to reverse my money and they never responded or be in touch with me. Can Capitec please reverse my money back please!!! I have waited enough and I can not stand for any excuse at this moment please!!!!
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Capitec Bank's replyOfficial
30 Sept 2015, 14:09Hello dikeledi21,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Capitec Bank's reply30 Sept 2015, 14:09
Official
Hello dikeledi21,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank