MONEY MISSING ON MY ACCOUNT AND DOESN'T APPEAR ON STATEMENT AS WELL, WHAT IS THIS?

I went on an event on the 19th November 2022. Yesterday the restaurant that hosted the event did it not take money out of my account? The restaurant is First15 Brewhouse located in Newtown Johannesburg. When i query with the bank they're telling me that the transaction date was the 19th of November and the posting date was the 6th of this month but when i swiped at the restaurant the transaction was successful and the waiter was even chatting to us after i paid. Duku-duku when i check my statements there is no transaction as to where my money went on that 19th, when i as them where did the money go because only money in appears on the statements so what about money out? dololo. I am not getting any straight answer. What is this? They keep on saying my account was on a negative that time every month i always have money on my account and i never had any missing money. Imagine a restaurant billing you again 4months later and yet you paid them. I mean what restaurant would even let you leave without paying na? And if they say i didn't pay how did they get hold of my card details because i went there once and i paid! They don't want to reverse my money because I'm telling them mna i don't even know what that was for and even the owner of the restaurant says it doesn't appear on their accounts that they took money out of my account so what is so difficult for capitec to reverse my money when even the restaurant says it doesn't appear on their statement. Even on my statement there is nothing that tells me who took the money. So who must account if not the bank? Because they're suppose to be accountable for every transaction coming in and going out of the account. How can a transaction that happened not be on my statement? Where is my money? Why is Capitec playing games with our money? Are you working with ********?