NM
Nombuso M

1 reviews | Active since Jan 2022

02 Jan 2022, 17:58

Money Missing From My Account

I always move money between 2 of my accounts and I noticed that my money was getting spent unusually quickly. So I sat down and went through my sms's. It seemed like I was incurring ridiculously high fees, but after checking transactions and fees against my spending I realized there's amounts that dissappear with no trace for the past week. Worse, there's no option on the app to query this. I'm so disappointed, I've been hearing of Capitec taking money under R10, but both indiscrepencies are over R200. I'm so angry, I feel ******. Now I feel like I need to go through more months to see how many other times I've been cheated by Capitec.

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Replies (1)
Capitec Bank
Capitec Bank's reply03 Jan 2022, 08:09
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank