money missing

<p>tried accessing my credit faility but only to find out that a R1000.00 was missing,went to capitec they told me that i had tranfered to someone which i dont even know,they logged in the matter to the capitec forensic who said they will contact me,no word from them,its been a week already and a 1000.00 is gone,can someone get back to me because am thinking of changing banks,my money is not safe with capitec.</p>