AG
Annemarie G

1 reviews | Active since Jun 2016

27 Feb 2017, 11:24

Money making scheme?

<p>My card expired a while ago, but I didn’t want to pay for a replacement card, as I only use the account for investment and internet banking. Today I went to the branch to make a fixed deposit, but they refuse to do it, because of the expired card. The card is not used inside the branch to create a fixed deposit account, only fingerprint. Is this just a scheme for them to make money from the clients?</p>

0
Replies (1)
Capitec Bank
Capitec Bank's reply27 Feb 2017, 12:08
Official

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank