Money lost is eft transaction

Good afternoon to whom it may concern i have a complaint about capitec bank first of all am not a card holder of capitec but i had this issue where by a business partner had sent me money via eft to my absa account on monday 7th october 2019 up till today 11th october 2019 no money has been put in my account it has cause a rift between my business partner cause i assumed that my business partner was lying my business partner sent me a notification that was sent to the phone showing my account number and the amount sent and said i must wait 48 hours the money should reflect now this was monday today my business partner and i argued over the phone about this situation so my business partner went it to the bank the bank consutant by the name of justine at Durban Montclair branch said theu will do an investigation and it will take 7 working days and it shows no money was sent from an eft account to my absa account capitec needs to sort this out they are welcomed to phone me on *** and get full story i have a reference number ***1 this number was given to my business partner what kind of organizations is capitec running i have never had an issue with my bank and money which is absa somebody needs to find that money as it almost ruined a business relationship i will wait to here from capitec and i do not want to talk to a consultant i adviced my business partner to also put a bad review on hello peter so my number is *** and my name is Ebrahim Hoosain