KM
Kgaugelo M

1 reviews | Active since Apr 2023

24 Apr 2023, 12:21

Money leaving

I have logged a complaint with Capitec bank regarding money going off my account. I received money and it immediately left my account. The money has not been refunded and now I have to wait for 31 days . I do not know if the 31 days is for what. Mind you this is not the first time Capitec says they will get back to me and never do . So it means our money is not safe with Capitec . Anyway you can find it gone!

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Replies (1)
Capitec Bank
Capitec Bank's reply24 Apr 2023, 13:09
Official
Good day Kgaugelo 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank