1 reviews | Active since Sept 2017
Money just disppeared from my account
Money just disappeared from my account on Sunday,Monday morning went into the branch to query this was told in would be refunded immediately and that it was a technical error its day 5 and im just being given the run around I being told this will be escalated and just being given different incident numbers the branch is not helpful nor is the call centre who charges for a call and cannot call back if your airtime has run out am truly disgusted and will be definitely changing banks but I WANT MY MONEY BACK
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Ms Vikilahle
As discussed telephonically, I trust that your issue is now resolved.
Viwe Bokveldt
Complaint Management
Capitec Bank
Good day Ms Vikilahle
As discussed telephonically, I trust that your issue is now resolved.
Viwe Bokveldt
Complaint Management
Capitec Bank