SC
Slondile C

1 reviews | Active since Jan 2015

30 Jan 2015, 07:25

Money is taken out out of my account

Good day<br> <br> <br> kindly assist as im facing a major problem with money been take out of my account i.e today i got a message telling me that i purchase something at Kfc Biclh acres mall of R 175.80 at 5:46 <br> <br> To make it worse its not the first is instident also this happened i bought at Debornairs it went twice and i didnt get my R 135.00 back. Im getting so fraustrated and i need all my back to my bank account <br> <br> i need someone to get back as soon as possible asis very urgent <br> <br>

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Replies (1)
Capitec Bank
Capitec Bank's reply30 Jan 2015, 08:26
Official
Hello SLONDILE,

I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Bianca Pieterse
Complaint Administrator
Capitec Bank