RL
RUDOLF L

1 reviews | Active since Sept 2015

29 Sept 2015, 15:45

MONEY GOT STUCK IN ATM

GOOD DAY<br> TO = GERRIE FOURIE<br> <br> <br> I WITHDRAW R2000 FRO A CAPITEC ATM INSIDE CAPITEC BANK THEN THE MONEY GOT STUCK AND ITS DEDUCTED FROM MY ACCOUNT AND THEY SAY IT DOESNT SHOW ANY ERRORS ON THEIR SIDE<br> SO NOW THE MONEY IS JUST GONE?<br> <br> I NEED THIS MONEY URGENTLY OND NOW THE TELL ME TO WAIT 14 DAYS?<br> <br> <br> PLEASE ASSIST<br> <br>

0
Replies (1)
Capitec Bank
Capitec Bank's reply30 Sept 2015, 11:28
Official
Hello boom86,

Thank you for taking the time to raise your concerns and affording us the opportunity to address them.

Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.

Roxanne Pridgeon
Complaints Management: Capitec Bank