MM
Max M

1 reviews | Active since Jul 2019

05 Oct 2020, 19:40

Money from my capitec account vanish into thin air

On 2020/10/05 I transferred money from my capitec account to other person capitec using cellphone banking *120*3279# . the person told me that she did not receive payment from me. I then went to capitec to inquiry about this, they told me that the money is out of my bank and also the person I transferred to did not receive payment, but they told they did not know where the money goes to it just vanish on their system

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Replies (3)
Capitec Bank
Capitec Bank's reply06 Oct 2020, 10:49
Official
Hi Max

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

MM
Max M's update06 Oct 2020, 19:01
Reviewer Update
After I had quarrels with the person Mrs moyo that I was depositing money to I had to deposit again another R1000 the same day on the 2020/10/05, then capitec made their **** again to take the money from the person I deposited and deposit back to me, the one that I deposited first is still vanish into air,,, I think is an inside job. I'm no longer trusting capitec bank at all.my money is still gone and the person I was trying to deposit now we are fighting because of capitec,,, this is not a bank is a **** scheme.
MM
Max M's update06 Oct 2020, 19:05
Reviewer Update
I need my R1000 back as they pull it back from person I was depositing to. I deposited two times but capitec bank reverse once and take the other one for themselves. This bank is a **** even VBS bank started like this bank is *************