ER
Edgar R

1 reviews | Active since Jul 2023

31 Jul 2023, 17:00

Money ****** from Capitec account

On the 29 june 2023 my account was hacked and R8000 ****** from my bank account i immediately went to the bank and the clerk told me that my money was out of my account but still within the system and now on 31 july 2023 they let me know that i lost all my money and that i must replace my bank card i don't know how but someone in Pretoria swiped my card at a hardware store while i am in Capetown a similar thing happened to a colleague of mine at the same hardware store Malik hardware and Mo kelvin trading all my debit orders was not paid and now i must just accept what happened to me

0
Replies (1)
Capitec Bank
Capitec Bank's reply31 Jul 2023, 18:45
Official
Good day Edgar  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank