EB
Ean B

1 reviews | Active since Jun 2021

02 Jun 2021, 16:45

Money from Botswana

Bad service by Capitec call centre, money was deposited on my wife's account and capitec didn't release the money. Asking why the money was paid in your acc. My wife told them my cousin buys things this side( SA) in China mall, some times he will pick up the stuff or we courier it to him. Capitec Agent said we don't receive money for things that will be couried

0
Replies (1)
Capitec Bank
Capitec Bank's reply03 Jun 2021, 06:43
Official
Good day  Ean 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank