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Xoliswa Z
1 reviews | Active since Apr 2026
08 Apr 2026, 06:22
Money freezed at Capitec Bank from SARS
***** that was made under my name and received the money on which the person who was doing ***** instructed me to give 50% of that money to him. After I had transferred the money to him , my bank account got frozen and I couldn't access that money. Capitec is refusing to release money, they state that money freezed by SARS. I went to SARS and have SARS gave a statement revealing that money was from them (SARS) but still Capitec Bank is refusing to release that money. Now I'm paying for that money to SARS deducting from my payslip. Please help me to get the money that is in Capitec Bank at least
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Replies (5)
Capitec Bank's replyOfficial
08 Apr 2026, 06:37Good day, you're chatting with Sikelelwa. Thank you for contacting Capitec bank. I hope you are well.
Capitec Bank's reply08 Apr 2026, 06:37
Official
Good day, you're chatting with Sikelelwa. Thank you for contacting Capitec bank. I hope you are well.
Capitec Bank's replyOfficial
08 Apr 2026, 07:01Can you please advise if SARS has instructed the bank to remove the hold on the funds
Capitec Bank's reply08 Apr 2026, 07:01
Official
Can you please advise if SARS has instructed the bank to remove the hold on the funds
Capitec Bank's replyOfficial
08 Apr 2026, 07:16It seems like you're busy as you haven't responded to me in a while. Is now still a good time to chat? I realise you're busy, so I'll give you a few more minutes to get back to me. If I don't hear back from you in 5 minutes, I'll close this chat. But don't worry, if you still need to chat to us later when you have time simply type "chat to an agent" below.
Capitec Bank's reply08 Apr 2026, 07:16
Official
It seems like you're busy as you haven't responded to me in a while. Is now still a good time to chat? I realise you're busy, so I'll give you a few more minutes to get back to me. If I don't hear back from you in 5 minutes, I'll close this chat. But don't worry, if you still need to chat to us later when you have time simply type "chat to an agent" below.
Capitec Bank's replyOfficial
08 Apr 2026, 07:29Since I haven’t received a response, I’ll go ahead and close our conversation for now😔. Please advise if you need any assistance😊. You are welcome to contact us at a time when its better suited for you.
Please do not provide a rating if I have not assisted. I do understand that you may be busy. A rating applies for when service is provided🌼
Capitec Bank's reply08 Apr 2026, 07:29
Official
Since I haven’t received a response, I’ll go ahead and close our conversation for now😔. Please advise if you need any assistance😊. You are welcome to contact us at a time when its better suited for you.
Please do not provide a rating if I have not assisted. I do understand that you may be busy. A rating applies for when service is provided🌼
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Xoliswa Z's updateReviewer Update
08 Apr 2026, 07:50SARS denied of holding money, SARS reported that the money is with Capitec, they got nothing to do with money since is with Capitec. SARS reported that they only deducting their from payslip which I'm owing to them
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Xoliswa Z's update08 Apr 2026, 07:50
Reviewer Update
SARS denied of holding money, SARS reported that the money is with Capitec, they got nothing to do with money since is with Capitec. SARS reported that they only deducting their from payslip which I'm owing to them