Money **********ly taken out of my account to a ********** Capitec Account

My bank account was ********** debited with R97 897.00 on 14/06/2022. The money was paid to a ********** Capitec account by who knows who. I believe that this ********** account of Capitec was created by somebody's involvement within Capitec. From that ********** account the money was drawn cash and several transactions done to other accounts in First National Bank and Nedbank. According to Capitec ***** department. Today 22/01/2022 I've still not received my money back or getting any positive feedback even from the banks Customer Complaint Manager handling the case now. I feel that the fact that my money was **********ly paid to a ********** Capitec Account is the bank's problem and is not suppose to be mine. CAPITEC must take the responsibility for this ********** account and pay all my money back to me. They can afterwards sort the money lost with - like they say - EXTERNAL BANKS - to get their money back. This is totally unacceptable for them not to accept responsibility for this and by now not giving my money back to me. Even their Customer Care Management doesn't care about their customers.