RN
Retha N

1 reviews | Active since Sept 2015

14 Nov 2017, 09:57

Money disappearing from savings account.

About two years ago R5000 went missing out of my savings account with capitec bank. A case was opened and till today no feedback has been given to me. I've been going up and down,in and out of the bank and still nothing has been done. I haven't used that account since that incident as I have been waiting for my money to be put back into my account. That was an internal fault and I need it to be sorted!

0
Replies (2)
Capitec Bank
Capitec Bank's reply20 Nov 2017, 15:20
Official

I acknowledge your posting, and have referred it to Nicole Appollis for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply21 Nov 2017, 09:34
Official

Good day Ms Nkomo

We tried to call you to no avail. Please refer to our email.

We await your response.

Kind regards

Complaint Management

Capitec Bank