MK
Mbulazi K

1 reviews | Active since Oct 2020

25 Oct 2020, 20:37

Money disappearance from Capitec Account

I transfered R1900 from FNB to my Capitec account on 24 October 2020. It reflected today 25 October. But when I checked later on on the same day it was gone i.e disappeared. May you please help.

0
Replies (2)
Capitec Bank
Capitec Bank's reply26 Oct 2020, 11:04
Official
Good day Mbulazi Omnyama Khumalo

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Capitec Bank
Capitec Bank's reply26 Oct 2020, 12:52
Official
Good day

As discussed telephonically, I trust that your issue is now resolved.

Kind regards
Complaint Management
Capitec Bank