MM
Michael M
1 reviews | Active since Jan 2020
16 Jan 2020, 13:14
Money did not dispense
On the 18 December I made a withdrawal at one of the saswitch ATM if capitec I withdrawa R3000 only R2200 dispensed went to the branch was told to wait for 14 days no contact was made I went to the branch and was told that the money had dispensed I got the whole R3000 my question is why in earth would I lie capitec bank doesn't treat their clients with respect.capitec please follow up and pay back my money i have stationary to buy for my kids.
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Capitec Bank's replyOfficial
16 Jan 2020, 14:44I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply16 Jan 2020, 14:44
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank