Money

I started using Capitec 2013 and even though i mived to work from a bank where i was forced to use the bank i work at i did not. Lose my capitec nor kove my debit orders.I moved to United Kingdom and continued using the bank. Last week I tranferred money from UK bank to Capitec with realizing that theres one digit that is off.The money went through even though the account number and Names does not match.It has been a week and my money hasn't returned to my UK account and when i phone i was told the account number which i sent my money does not exist but to my surprise is why is the money not bouncing back to my account. When i phone no one seems to have a right answer for me im so disappointed.. I will move my business else where.