Money deposited not received by intended recipient

Good day

Its unfortunate that i have to come here for my problem but i called Capitec just now. The first call cut off while i was speaking with an agent, the second call i spoke with an agent and he said he will send me a push notification to verify me but i did not receive any notification and consequently the call was cut on the other end. Last night about 2027hrs i sent an amount of R58 to a cell phone registered with Capitec and my account was debited with the same. The recipient informed me today that he did not receive the money. Regardless the amount of money in question, what needs to be checked here is trust issues. I am requesting Capitec to verify if the intended recipient did or did not receive the money. I tied to do same telephonicaly but to no avail. I was forced to re-send the money to the intended person via other avenues. If it happens that he did not get the money, because capitec app was problematic last night please return it to my account.