LS
Letlhogonolo S

1 reviews | Active since Dec 2020

19 Dec 2020, 08:38

Money deducted twice from me.

I made an online payment to G-star Raw on the 15th December 2020 and money was pre-authorized and withdrawn from my account and on the 18th December took the money again and The 15th December money is on “unprocessed transactions “ and yes G-star Raw confirmed to have taken the amount only on the 18th December so they don’t have my money but I also don’t have the money. Capitec how can I access my money infact where is my money?

0
Replies (2)
Capitec Bank
Capitec Bank's reply19 Dec 2020, 08:48
Official
Good day Letlhogonolo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank
LS
Letlhogonolo S's update19 Dec 2020, 11:16
Reviewer Update
Thank you very much, please deal with this matter urgently as I’m in desperate need of my money that was taken from me.