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Pinky M

1 reviews | Active since Apr 2021

08 Apr 2021, 15:00

Money deducted twice for online purchases

My money is being deducted twice for my online purchases with Zara. The first time is R1098 and today they deducted R1218, I'm really unhappy and angry with this i need my money back please. I cannot have money leaving my account just like that I work very hard for this money, i need it back please

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Replies (3)
Capitec Bank
Capitec Bank's reply08 Apr 2021, 15:03
Official
Good day Pinky 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

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Pinky M's update09 Apr 2021, 10:55
Reviewer Update
I went to Capitec wheel branch today and they resolved my issue, I'm very happy, and thank you to a consultant that helped me today left the branch with a amikw
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Pinky M's update09 Apr 2021, 10:56
Reviewer Update
Left with a smile