LS
Letlhogonolo S
1 reviews | Active since Dec 2020
13 Oct 2021, 06:30
Money deducted twice for one purchase.
I’m failing to understand why money is always deducted twice by Capitec bank when I purchase online from Zara. R478 was deducted from my account today and it was also deducted when I bought the bag on the 4th of October at Zara. Can this be resolved by my bank(Capitec) please.
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Replies (2)
Capitec Bank's replyOfficial
13 Oct 2021, 07:51Good day Letlhogonolo
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply13 Oct 2021, 07:51
Official
Good day Letlhogonolo
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
26 Oct 2021, 10:34Good day Letlhogonolo
The matter was resolved and complaint closed.
Kind regards
Capitec Bank
The matter was resolved and complaint closed.
Kind regards
Capitec Bank
Capitec Bank's reply26 Oct 2021, 10:34
Official
Good day Letlhogonolo
The matter was resolved and complaint closed.
Kind regards
Capitec Bank
The matter was resolved and complaint closed.
Kind regards
Capitec Bank