MONEY DEDUCTED BUT NO AIRTIME LOADED
I put airtime worth R100 using my app, it didn't reflect but money was deducted from my account , so I recharged again , second time I got the airtime. Can someone help me with this , I can't just lose R100 like that.
Helpful (0)
Replies (1)0
Replies (1)Capitec Bank's replyOfficial
28 Feb 2020, 14:44I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply28 Feb 2020, 14:44
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
