Money debited from my account twice!!! Your salary is not safe.

This is the second time an incident like this os happening, I am completely disappointed and angry, the first time money was ****** from my account it was not returned, I still had faith in cepitec, now two years later, R1500 was debited from my account on the 27th of April, I phoned the emergency help line as soon as I saw it on the 27, I even went to the bank the day after (28 ), yet my matter has not been resolved and my money has not been returned more than 18 days later , I haven't even received any communication since than. Do not trust cepitec with your salary.