Money correction notifications

I deposited cash at the atm into my account yesterday at 17:44 and then after a few minutes, I received a money correction notification showing that the money went out of my account. I’ve called the client care countless times and no one seems to know what happened as they told me that they have escalated the matter and it should be resolved in 48 hours, so far no communication has been made from the bank. I want my money back in my account.