SM
Sbongile M

1 reviews | Active since Apr 2020

30 Apr 2020, 01:17

Money

Hi, i payed 4000 in someone's account by mistake, i call Capitec call center and they told me to go and open up a case against that person, can you please help me to reverse my money back, 4000 its a lot of money, and i called that person but she doesnt answer her phone, and i tried to send her message via watsapp she told me to go and reverse that money.. What can i do in scared she might use that money, my numbers are *** please help me...

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Replies (2)
Capitec Bank
Capitec Bank's reply30 Apr 2020, 09:00
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention. 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply05 May 2020, 15:30
Official
Good day Sbongile M

As per our telephonic discussion, your matter has been resolved.
 
Should you require further assistance, kindly contact us directly.
 
Kind regards
Capitec Bank