Money

Item: Capitec Bank
Rating: 1
Author: Matthews M

On the 9th dec 2019 I sent money on my app to a friend by mistake whom she passed away early this year,I went to capitec to quiry that but they told me I must bring death certificate and certified I'd of the account holder I don't know where am I going to get the information plz help me Peter

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

30 Dec 2019, 08:59

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Capitec Bank's reply30 Dec 2019, 08:59

Official

Capitec Bank's replyOfficial

30 Dec 2019, 11:05

Hi Matthews M
Thank you for providing me with an opportunity to look into your matter.

Kindly be advised, I've been trying to contact you but you've been unreachable.

Please return my call on the number provided in the SMS sent to your contact number.

Kind regards
Capitec Bank

Capitec Bank's reply30 Dec 2019, 11:05

Official