1 reviews | Active since Jul 2017

07 Oct 2017, 13:32

Mobile banking

On the 1st of October i bought 30 randa Mtn airtime on their mobile banking app.the money was deducted but i never got the airtime.i emailed them several times but to this date i havent received a response.Nazley Powell was handling my case.please guys can this be quickly resolved im really running out of patience

0
Replies (2)
Capitec Bank
Capitec Bank's reply09 Oct 2017, 08:57
Official

I acknowledge your posting, and have referred it to Nicole Valentine for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

's update10 Oct 2017, 08:12
Reviewer Update
Hi guys Can u please call me back.i was not available to answer the call