1 reviews | Active since Jul 2017

13 Jul 2017, 05:48

Mobile banking

<p>I bought airtime using capitec mobile. This happens all the time, buying airtime and Capitec takes the money but doesn't give you the airtime. This is disappointing and we all know the data struggle. Now I need to call to get the money back and I bever receive it after the first call.</p>

0
Replies (2)
's update13 Jul 2017, 08:35
Reviewer Update

Capitec responded quickly and they are trying to reverse the mistake. Thanks

Capitec Bank
Capitec Bank's reply13 Jul 2017, 09:33
Official

Good day

Thank you for the feedback.

Please do not hesitate to let us know if you need further assistance.

Complaint Management

Capitec Bank