Mobile app airtime purchase error
Today I bought R50 airtime through the banking app, and got an error. The R50 was billed off my account but no airtime came through to my phone. The money has not reflected back in my account.
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Capitec Bank's replyOfficial
26 Feb 2018, 11:09I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply26 Feb 2018, 11:09
Official
I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank