1 reviews | Active since Dec 2016

09 Aug 2017, 02:53

Mobile and internet banking unavailable

<p>Unable to do online or mobile banking. Data is cheapest during the hours 1 and 7 in the morning. Cannot get airtime to buy data as my bank is unavail. Wasting a precious morning of research and studying as I have no airtime. Very unhappy with Capitec.</p>

0
Replies (2)
Capitec Bank
Capitec Bank's reply10 Aug 2017, 08:16
Official

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply18 Aug 2017, 08:40
Official

Good day

We have tried contacting you to no avail. Please note that the matter is closed on our side, should you wish to continue with the matter kindly contact Complaint Management on ***.

Nwabisa Tom

Complaint Management

Capitec Bank