Mobile and Internet banking

<p>I purchased data bundles using my cellphone banking app which has been down a lot lately. My money was deducted but the data did not come through. I called and I was told there was nothing they could do and I needed to wait for 24hours. Since I urgently needed data and couldn't wait 24hours I was forced to make another purchase. I tried buying airtym using the mobile banking (*130*3279) and that was down. This has been happening a lot lately and have let it slide but now that it's causing so much inconvenience I figured that I had to speak out and hopefully be heard. </p>