RG
Rasool G

1 reviews | Active since Jul 2014

17 Nov 2017, 10:39

Mmabotsi from Mall of the South

2 weeks down the line and I'm only getting to compliment the assistant branch manager (Mmabotsi) from mall of the South now. after running up and down getting sent back and forth with the useless branch in Rosebank, I only needed to go to mall of the South once and everything was sorted out for me. The Rosebank branch needs to brush up on their knowledge and stop chasing away business but thanks for the wonderful service from Mmabotsi and mall of the south Capitec.

0
Replies (2)
Capitec Bank
Capitec Bank's reply17 Nov 2017, 11:06
Official

Viwe Bokveldt will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved successfully.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply30 Nov 2017, 14:15
Official

Good day Mr Gabriel

I trust that your issue is now resolved.

Viwe Bokveldt

Complaint Management

Capitec Bank