1 reviews | Active since Aug 2016
Mistreated And Poor Service delivery
<p>Im wriring about Capitec Again seeing that they have failed to communicate with me and have not bothered once to get back to me regarding feedback on my complaint When i was treated very bad by the call centre staff at Capitec 3 people have promised to feedback to me an no one has bothered to get back to me. i doubt if these any action taken regarding my complain. even people in complaints department have not lived up to thier promises they assured me feedback within 3 working days but no one has bothered to get back to me nor reply to the hellopeter enquiry i logged, which gets to show that these banks are not interested in assisting us but only after our monies that they take from us without us taking note of thier actions, im paying a service fee monthly but im not getting any service from them, which makes me wonder if this is not because of the colour of my skin. and i ask myself if im with the right back if thats the kind of the service i should expect from capitec. they worse than>>>>>>> if i could have things my way i will make sure that no one banks with capitec they ****en useless. </p>
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
