Mission trying to open an account

<p>The initial mistake was mine for using a old iD when I went to open a savings account....Firstly staff was trying to give me instructions regarding home affairs. All incorrect info and not their job anyway. After being made to feel like a ******** I returned with the temporary id requested, but got turned away saying they dont accept it when I was previously told they do. So got the new id and specifically queried if there will be an issue that in previously used a old id. Was assured it in no way will. So I apply again only to find I cant I have to go back to home affairs for a document coz the forensic dep flagged my id. Now why wasnt this told to me when I asked??? Do u think I have endless time and fuel to keep going for more documents because I cant get a straight answer?? The staff are not even remotely trained properly. The have no more knowledge of your procedures than a person on the street. I was offered help by another employee who explained that I have had all this trouble because I didnt deal with her. Ok...then why is there even other staff if only she is competent? All I wanted was a savings acc to deposit my salary in. Your bank cant even handle that.</p>