SM
Sandile M

1 reviews | Active since Oct 2019

15 Apr 2020, 13:37

Missing Transaction

Money was sent from a Capitec account to my FNB business account on Wednesday 08/04/2020 Capitec confirms that the transaction was successful on 09/04/2020. Today is Wednesday 15/04/2020 and the money is still not in my account. I fail to understand how a transaction can take so long.

0
Replies (1)
Capitec Bank
Capitec Bank's reply15 Apr 2020, 14:24
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank