TS
Tumelo S

1 reviews | Active since Mar 2020

21 Jan 2025, 14:54

Missing token after payment

I bought electricity (polokwane city water voucher) on the app and never got the voucher, i notified Capitec and nothing haas been done, probably going to say i must pay the investigation fee for incompetence.

Please refund my R100.

0
Replies (1)
Capitec Bank
Capitec Bank's reply21 Jan 2025, 16:45
Official
Good day Tumelo, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.