Missing R150 from account

<p> I have an issue with money that was paid into my account but never reflected and the person sent me an sms to confirm that they sent R150. I called the bank and they tell me that a purchase that I had made had not gone through so the R150 paid for that purchase together with bank charges, however I have an incontact that s hows that the purchase was paid and it was deducted from my account so basically I am billed twice for one transaction of R107.90.<br /> <br />The purchase was done on Saturday the 16th of July and this deposit that never appeared was made on the 17th of July. Capitec was having problems that day evident from their facebook account so I though the R150 would eventually appear but till today nothing and the bank is not assisting me.</p>