AS
Ahmed S

1 reviews | Active since Jun 2025

13 Jun 2025, 14:06

Missing Payment

Pathetic service from Capitec.

Made immediate payment to a Nedbank beneficiary on Monday 9th June 2025 today is Friday 13th June 2025 & the person has still not received any of the funds.

Very unprofessional service. I keep getting told that the money is in a suspense account etc etc but no feedback whatsoever. I need money to reflect end of day or else legal proceedings to follow.

#LiveWorseWithCapitec

0
Replies (2)
Capitec Bank
Capitec Bank's reply13 Jun 2025, 14:35
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
AS
Ahmed S's update15 Jun 2025, 14:12
Reviewer Update
I'm tired of these generic responses - the recipient has still not received their finds & it is extremely disappointing & embarrassing.

Contact me urgently with proper feedback not the same excuses.