SM
Sivuyisiwe M

1 reviews | Active since Aug 2024

23 Apr 2026, 12:10

Missing payment

So it's been 10 days and counting now.

So on the 12th of April I made an immediate payment to my Bidvest Account, it didn't clear whatsoever till to this day the amount is R2304.50... so I went to Capitec yesterday at a branch after numerous calls made without any assistance. So I would really like to understand , how come a missing payment is not found and my bidvest account shows nothing.

0
Replies (2)
Capitec Bank
Capitec Bank's reply23 Apr 2026, 12:44
Official
Good day Sivuyisiwe Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank
SM
Sivuyisiwe M's update23 Apr 2026, 13:28
Reviewer Update
Good day Capitec, thank you I have received the funds into my account. Thank you