MISSING PAYMEMT

I made an immediate payment from my ABSA cheque account Into my Capitec Credit Card Account. I have also been provided with this unique ***

This is not the first time that I’ve made such a transaction so the money could not have been paid into an incorrect account. The consultant on the phone told me to send an email to *********** to which I merely got an automated response because it says the transaction was successful on their end at Absa and the money has left the account.

I am in urgent need of these funds hence the immediate payment however they do not reflect in my Capitec account. Please assist in allocating the money into my account as a matter of urgency!