AT
Aubrey T
1 reviews | Active since Feb 2014
31 Mar 2018, 09:27
Missing or lost payment
I made a payment from my Capitec account to my FNB account on the 20/03/18 around 11 am today it's 31/03/18 i still haven't received my money. I called their call centre n they don't know what happened. I wanted to go home to Eastern Cape for Easter n they deprived me that opportunity.
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Capitec Bank's replyOfficial
03 Apr 2018, 09:44I acknowledge your posting, and have referred it to Kadi Diallo for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply03 Apr 2018, 09:44
Official
I acknowledge your posting, and have referred it to Kadi Diallo for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,