Missing Money
Money was paid into my account 29/12/2017 which has still not been "linked" to my bank account. I know the person personally, and we checked with her bank, the money did leave her account and was paid over to Capitec.
I sent them the proof on 11/01/2018 already and have been following up but no response on where my money is. I had to resend it again, and have been following up every couple of days with no joy.
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Capitec Bank's replyOfficial
31 Jan 2018, 08:26I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply31 Jan 2018, 08:26
Official
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
31 Jan 2018, 14:26Good day
As discussed telephonically, I trust that your issue is now resolved.
Pheliwe Baartman
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply31 Jan 2018, 14:26
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Pheliwe Baartman
Complaint Management
Capitec Bank
Best regards,