TN
Thando N

1 reviews | Active since Sept 2020

18 Sept 2020, 13:36

missing funds

I am very frustrated, to the poor service i received from Capitec. Worse bank eve, how could money be taking and you have to pay them for them to investigate. Also have to wait for 14-30 DAYS. My whole salary what will i eat or pay the rent with? I am so angry what's the point of trusting a bank with your money if they won't assist you.

0
Replies (2)
Capitec Bank
Capitec Bank's reply18 Sept 2020, 16:52
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
TN
Thando N's update18 Sept 2020, 17:00
Reviewer Update
All i want is my money back.Looking hearing for you.