TM
Tabita M
1 reviews | Active since Sept 2014
12 Jun 2019, 20:51
Missing funds
I opened up an account yesterday and I transfered R17 to activate it.Today I received R200 into the account but the balance only shows R192 as opposed to R217. Where has the R25 gone too? How can I trust this bank if I'm going to have missing funds and when I check the transactions it does not reflect where the R25 has gone to. I would like to have the missing R25 back into my account. Unhappy Cuatomer
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
13 Jun 2019, 10:32I acknowledge your posting, and have referred it to Brendon Joseph for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply13 Jun 2019, 10:32
Official
I acknowledge your posting, and have referred it to Brendon Joseph for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
18 Jun 2019, 09:33Good day Tabita M
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Complaint Management
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply18 Jun 2019, 09:33
Official
Good day Tabita M
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Complaint Management
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Complaint Management
Capitec Bank
Best regards,