Missing Funds

I am literally out of words with what is happening at capitec. I logged a complaint about my blocked account, capitec managed to unblock the accounts however all the funds that were there just disappeared without a trace. Seems like Capitec is making their clients saceptable to ****s. I've been trying tirelessly to find out what happened to the funds but to date no feedback has been provided. I am certain now, i would never recommend this bank and soon as my dispute is resolved amicably I'm leaving too. There is never a single time where queries are handled with urgency, one has to go through deeper processes to get a resolution. I for one am not happy with this bank anymore.