Missing funds

At around 14h16 PM today I purchased airtime through my Capitec internet banking system for an amount of R100. The money was debited but the airtime didn't reflect. I called Vodacom and they told me that the money wasn't received by them so I should call my bank. I did and the lady I spoke to concurred that my account has indeed been debited for R100 but she could not tell me what had happened to the money. She just told me that she would escalate the issue and that I should wait for 24hours. <br> This is not my fault so I would like to know what am I going to be doing in the meantime , twiddling my thumbs perhaps ? Also where and how am I going to get airtime if they are into debiting customers' accounts just for the fun of it and not transfer the money for what it is meant for ! <br> I know that as a bank , this amount is a drop in the ocean, but to me it is a lot. So I would like my money back in my account . I need it like yesterday and I'm not prepared to wait for 24 hours for a fault that is not mine !